POSTAL SERVICES

Bahrain Post offers P.O. Box services that serve as an efficient, secure, and reliable means to manage and receive mail. Individuals and businesses can rent a mailbox at any of the designated Post Offices across the country.
 
Service requirements and documents:

• Copy of ID (for individuals)
• Filled application form
• Copy of CR (for businesses)
• Any other documents requested

Steps to proceed with the service:

• Advise the customer service representative on the required service.
• Pay associated service fees.
• Receive keys (for new P.O. Box or for lock change)

Payment:

• Debit/Credit Card

Bahrain Post’s Portable Postal Services offers customers an innovative solution designed to deliver postal services directly to your location.

Customers can complete their postal transactions faster, more conveniently, and securely without the need to visit a branch.

Features

• A convenient alternative to visiting post offices.
• Fast and effortless transactions.
• Available across the Kingdom of Bahrain.
• Accessible 12 hours a day from Saturday to Thursday.

Operating Hours

• Saturday – Thursday, 7am to 7pm.

Fees and payment

• Fees:
• Individuals: BD 20 minimum
• Companies: BD 50 minimum
• Payment: Debit or credit cards only.

How to Request the Service

• Submit your request through:
• Customer call center: 80001100
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Online form: (link)
• Whatsapp: 17341022
• Specify preferred date and time (book at least 24 hours in advance).
• Appointment confirmation will be received by phone. 

FAQs

• Is there a minimum cost to request the service?
  Yes, the minimum cost is 20 Bahraini Dinars for individuals and 50 Bahraini Dinars for companies.
• How can I pay for the service?
  Payment can be made via debit or credit card.
• Will I receive an appointment confirmation?
  Yes, appointment confirmation will be received via a phone call.
• What are the steps to request the service?
  • You can submit your request through:
    • Customer call center: 80001100
    • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Online form: (link)
    • WhatsApp: 17341022
  • Specify your preferred date and time (please book at least 24 hours in advance).
  • Appointment confirmation will be received by phone.
• What services are provided by Portable Postal Services?
  It includes all postal services only.
• What are the service hours and days of operation?
  The service is available Saturday to Thursday, from 7am to 7pm.
• Is the service available across all of Bahrain or only in specific areas?
  The service is available throughout the Kingdom of Bahrain.
• How much advance notice is required to book for the service?
  At least 24 hours in advance.
• Who can I contact if I face an issue with the service?
  You can contact Bahrain Post’s customer call center on 80001100or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Electronic boxes offer a convenient alternative to traditional post office visits and home deliveries, providing flexibility for customers who are unable to receive packages during standard delivery hours.

The electronic boxes are currently being offered in 8prime locations and are accessible during each establishment’s operating hours.

1. Seef Mall (Manama)
2. Seef Mall (Arad)
3. Seef Mall (Isa Town)
4. The Avenues Mall (Manama)
5. Marasi Gallery Mall (Muharraq)
6. Dragon City (Muharraq)
7. Souq Albaraha (Muharraq)

 
Service’s benefits:

• Convenience: Avoid post office visits or scheduling home deliveries.
• Flexibility: Ideal for those who are unavailable to receive packages at home or have schedules that make it difficult to visit post offices during working hours.
• Security: Packages are stored securely until collected, ensuring peace of mind.

How to Collect Your Package from the Electronic Box

1. Choose "Electronic Box" when you get your package notification.
2. Pick your preferred location from the list.
3. Go to the location and enter the verification code sent to you.
4. Collect your package.

Fees:

• No fees apply.

FAQs:

• How will I know when to collect my package from the box?
  

  You will receive a message with collection details as soon as your package is ready, including the pickup electronic box location and access instructions.

• How long do I have to collect my package from the box?
  

  You have 48 hours to collect your package from the pickup box.

• What happens to my package if I do not collect it within 48 hours?
  

  If you do not collect the package within 48 hours, it will be returned to the sorting center, where it will be kept for a specific period known as the retention period. The length of this period depends on the type of postal service (ordinary, registered, or express). If the package is not collected within this period, it will be returned to the sender.

• Can my package be collected in my name by another person that has my collection code?
  

  Yes, the package may be collected by a third party, provided they present the valid collection code issued to you.

• Who can I contact for further information or assistance?

  You may call the Bahrain Post hotline at 80001100, email This email address is being protected from spambots. You need JavaScript enabled to view it., pr send a message on whatsapp on the following number +973 17341022

This service allows Bahrain Post customers to purchase government paper, postage stamps, and postal envelopes through the service counters at post offices across the Kingdom of Bahrain.

Service Requirements and Required Documents
Applicant’s ID card.

Steps to Use the Service

• Request the service from the post office counter staff.
• Receive the postal item.
• Pay the applicable fees and receive a payment receipt.

Payment Method
Payment can be made by credit card or debit card.